QUALITY MISSION STATEMENT

JC Williams Inc. is committed to the pursuit of excellence in the provision of property maintenance services to all sectors. Customer Service, Quality Assurance and Quality management has been identified as a major component to achieve this aim and as a consequence, quality principles established by JC Williams Inc. will ensure continuity in the provision of services to meet and exceed our customer’s requirements. All members of the JC Williams team will play a role in quality management. It is imperative that the team ensures that work is completed at an adequate level of quality from individual work packages to project completion.

CUSTOMER SERVICE

We understand that service excellence is an attitude that begins and ends with our service staff to our management team. We believe that it is essential to go beyond simply delivering a product or service to establish long lasting relationships. We believe in providing a unique customer experience by proactively anticipating our customers’ needs and expectations and exceeding them, every time. Excellence is a consistent, premium service delivered at every pass.

QUALITY MANAGEMENT PLAN

To ensure all tasks, processes, and documentation are compliant a project manager is assigned to each project and is responsible for implementing a quality management plan for each and every project. The Project Manager will work with all appropriate parties to establish acceptable quality standards and time lines and will be responsible for communicating and tracking all quality standards to the project team and clients representative’s.

QUALITY CONTROL

Quality control for the various projects will utilize well-kept and newer machinery, tools and techniques to ensure that all project deliverables comply with approved quality standards. To meet the strictest standards, requirements and expectations we continually look for and develop industry-leading methods and seek out innovative equipment.

QUALITY ASSURANCE

Quality assurance for all projects will ensure that all processes used in the completion of the project meet acceptable quality standards. These process standards are in place to maximize project efficiency and on time completions with an emphasis on safety and minimal waste.

Quality control for the various projects will utilize tools and techniques for ensuring that all project deliverables comply with approved quality standards. To meet deliverable requirements and expectations, we must implement a formal process in which quality standards are measured and accepted. The Project Manager will ensure all quality standards and quality control activities are met.

LOCATIONS

JC Williams provides our services all over Southern Alberta including Airdrie, Bragg Creek, Calgary, Cochrane, Foothills, High River, Kananaskis, Okotoks, Turner Valley, Southern Alberta, Banff, Canmore and many other towns and cities.
Parkade Cleaning Parking Lot & Street Sweeping Line Painting Power Washing & Water Reclamation Pothole, Curb Concrete Repair & Replacement Dust Control & Anti Ice Applications Parking Lot Product Sales, Rentals & Installs
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Airdrie    Banff    Bragg Creek    Calgary    Canmore    Cochrane    Foothills    High River    Kananaskis    Okotoks    Turner Valley    Southern Alberta   

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